Effective Date: 12/10/2024

At www.MusicGuide.ae (“we,” “our,” or “us”), we are committed to safeguarding your personal information and respecting your privacy in accordance with the applicable federal laws and regulation on data protection. This Privacy Policy outlines how we collect, use, store, and disclose information from visitors to our website (https://www.musicguide.ae), and how you can manage your data.

By using our website or services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We collect various types of information to provide and improve our services, in line with the applicable data protection regulations.

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1.1 Personal Information
When you interact with our services (e.g., signing up for a newsletter, creating an account, submitting a query, registering your profile), we may collect:
- Name
- Email address
- Contact details
- Social media profiles (if linked)

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1.2 Non-Personal Information
We also collect non-identifiable data, such as:
- Browser type and version
- Device type
- IP address
- Pages visited
- Time spent on the site

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2. How We Use Your Information

We use the information collected for legitimate purposes, including:
- Personalizing your experience on our website
- Enhancing our services and content offerings
- Sending you newsletters or promotional materials (only with your consent)
- Analyzing website usage to improve performance
 

3. Legal Basis for Processing Personal Data

In accordance with the applicable law, we may process your personal data based on:
- Your consent (e.g., for marketing or personalized services)
- The necessity of the data for performance of a contract (e.g., subscription services)
- Compliance with a legal obligation (e.g., responding to regulatory authorities)

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings, though disabling them may limit certain functionalities of the website.

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5. Disclosure of Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data in the following circumstances:
- With trusted third-party service providers (e.g., hosting platforms, payment processors)
- To comply with legal obligations or enforce our terms of service
- With your explicit consent

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6. Opting Out and Deleting Personal Data

We understand that you may wish to control how your personal data is used. You have the following options:

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6.1 Opting Out of Communications
If you no longer wish to receive communications from us, including newsletters or promotional content, you can opt out at any time by:
- Clicking the **“unsubscribe” link in any of our emails
- Contacting us directly at musicguide.ae@gmail.com with the subject “Opt-Out Request”

Once we receive your request, we will stop sending you marketing emails. Please note that transactional emails related to account management (e.g., password resets) may still be sent.

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6.2 Requesting Data Deletion
You have the right to request that we delete your personal data. To do so, please:
- Email us at musicguide.ae@gmail.com with the subject “Delete My Data” and provide the details necessary to identify your account (e.g., email address used for registration).

Upon receiving your request, we will:
- Confirm your identity to ensure security
- Erase your personal data from our systems, except for information we are legally required to retain (e.g., records for financial transactions or compliance with legal obligations)
- Notify you once the data deletion is complete

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7. Data Retention

We retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, it will be securely deleted.

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8. Data Security

We are committed to protecting your data and use appropriate technical and organizational measures to safeguard personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

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9. Your Rights Under UAE Law

As per the UAE's data protection regulations, you have the following rights regarding your personal information:
**Access and Rectification:** You can request access to your data or ask us to correct any inaccuracies.
**Erasure:** You can request the deletion of your personal data, subject to legal exceptions.
**Objection:** You can object to the processing of your data for direct marketing or other legitimate interests.
**Withdrawal of Consent:** You can withdraw your consent to data processing at any time, though this may affect your ability to use certain services.

To exercise these rights, please contact us at musicguide.ae@gmail.com.

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10. Compliance with UAE Law

This Privacy Policy is governed by the applicable data protection laws in Dubai and the UAE, including Federal Law No. 2 of 2019, and other relevant regulations. We are committed to ensuring full compliance with these laws in our data handling practices.

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11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in law or our practices. When changes are made, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at musicguide.ae@gmail.com
 

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